DELIVERY COST AND TIME?
Shipping is included in the price of your box. Our boxes are shipped in
the first week of every month and once shipped should arrive at your door within
2-3 working days, depending on the delivery area. Our delivery service
is via a trusted third-party courier service to anywhere in South Africa.
We’ll need your daytime address for door-to-door delivery and, once sent, we
are able to let you know when it will be delivered.
*Terms & Conditions:
The delivery periods are only estimates and exclude
the collection day. The delivery period is subject to strikes, severe weather
conditions and third-party delivery services.
Orders are sent within normal working hours except
on weekends and/or on public holidays. Business days are defined as Mondays to
Fridays, excluding public holidays. Even though the best possible care is taken
to ensure your box arrives in tip top shape, sometimes there will be damage, if
that’s the case, please send us photos and we will gladly replace your box if
it is found that it was damaged in transit.
CAN I CHANGE MY DELIVERY ADDRESS?
If you need to change the shipping address before your package is sent,
we can gladly do so. However, once your package is sent we can’t make
changes to your delivery address. Please make sure you let us know soonest if
your address changes.
WHO CAN SIGN FOR MY
PARCEL?
Our couriers deliver door-to-door, which means that the parcel is
delivered to the address and not the person unless otherwise specified. Once
the parcel is delivered to the address, it is confirmed as delivered, whether
left at reception, staff or security.
HOW DO I TRACK MY ORDER ONLINE?
Once we’ve received your order, we’ll send you an email confirmation. If
in doubt, contact us...
THE FINE PRINT
The Living Out The Box team endeavours to give our clients and suppliers
the best possible service , however, it is a reality that delivery
companies are sometimes subject to strikes and other delays. Should
any delay happen, we will follow up, lodge and handle queries on your behalf.
If you have any queries, please don’t hesitate to contact us.

Delivery Included
Because Abby knows getting a surprise at check out sux

100% Vegan
And mostly locally sourced.. because we are that awesome

Support
We are always here to help where we can